Custom Business Rules

Your Rules. Your Standards. Your AI.

Finally, an AI that follows your exact business logic. Set custom guardrails that ensure AI responses align perfectly with how your business operates.

Real-World Example: Context Matters

At Monday.com:

CRM means "Customer Relationship Management" - tracking sales and customer interactions

At AHRMM:

CRM means "Clinical Resource Management" - managing medical resources and materials

With Other AI:

Must explain context every time

With Seraf:

Automatically understands your company's specific terminology

Multi-Level Control

System Level

  • - Set company-wide standards and rules
  • - Define global data access permissions
  • - Example: "Add 30 days lead time to all orders from Supplier X"

Role Level

  • - Department-specific rules and terminology
  • - Custom calculations by team function
  • - Smart acronym recognition
  • - Example: Finance sees "PO" as Payment Order Purchasing sees "PO" as Purchase Order

User Level

  • - Individual access controls
  • - Personal data views
  • - Custom reporting preferences
  • - Example: "Show prices in EUR for European team members"

Real Business Examples

Create rules in plain language - no coding needed:

Order Rules

  • "Part A must always be ordered with Part B"
  • "Flag orders missing required documents"
  • "Check inventory at all warehouses for high-priority orders"

Lead Times

  • Add 45 days for ocean freight shipments"
  • Add 5 days for customs clearance"
  • Reduce lead time by 10 days for expedited shipping"

Pricing Logic

  • Apply 15%" discount to orders over $50K for Tier 1 customers"
  • "Use Region A pricing matrix for these zip codes"
  • "Add special handling fee for express shipping"
  • "Give platinum customers 20% off on orders above $100K"
  • "Apply seasonal discount of 10% on summer inventory"
  • "Calculate volume discounts based on quarterly purchase history"
  • "Auto-apply bundle pricing when products X and Y are ordered together"

Why This Matters

Other AI platforms offer one-size-fits-all solutions.

Seraf provides the guardrails and customization your business needs to maintain standards and consistency across all AI interactions

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